Shipping & Delivery

Free shipping, worldwide

Every Cooly order ships free — no minimum, no hidden fees at checkout.

Delivery times

  • Order processing: 1–3 business days
  • EU: 5–10 business days
  • US, UK, Canada, Australia: 7–14 business days
  • Rest of world: 10–20 business days

You'll receive a tracking number by email as soon as your order ships, so you can follow it door to door.

Customs and taxes

Prices shown at checkout include applicable VAT for EU orders. For some destinations outside the EU, local import duties may apply and are the responsibility of the recipient.

Questions?

Email coolysupport@gmail.com and we'll reply within 1–2 business days.